MARVENLY RIDGE LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit marvenlyridge.com, place an order, or interact with our services.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We may collect the following categories of information when you use our website.
1.1 Personal Information
When you place an order, contact us, or otherwise interact with our website, we may collect information such as:
- Name
- Billing and shipping address
- Email address
- Telephone number, when provided
- Order details, purchase history, and transaction records
- Information you voluntarily provide when contacting customer support
1.2 Payment Information
Payments are processed through third-party payment service providers. We may receive transaction confirmations, payment status, billing details, and other information necessary to manage orders and prevent fraudulent transactions.
We do not intentionally store complete payment card numbers or card security codes on our own servers. Payment providers handle sensitive payment information in accordance with their applicable security practices and privacy policies.
1.3 Technical and Usage Information
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device type and operating system
- Pages viewed and links clicked
- Date and time of website visits
- Referring websites and general usage information
- Cookie identifiers and similar online technologies
We use this information to maintain website functionality, understand visitor behavior, improve performance, and protect our services.
2. How We Use Your Information
MARVENLY RIDGE LLC may use collected information for the following purposes:
- Order Processing: To process purchases, confirm orders, arrange shipping, and provide order updates.
- Customer Support: To respond to questions, resolve order issues, and assist with returns or refunds.
- Payment Administration: To facilitate payments, verify transactions, and maintain appropriate financial records.
- Website Improvement: To analyze website performance, improve navigation, and enhance the shopping experience.
- Security and Fraud Prevention: To identify suspicious activity, protect accounts and transactions, and reduce unauthorized access.
- Legal Compliance: To comply with applicable laws, regulations, tax requirements, and legitimate legal requests.
- Service Communications: To send transactional messages relating to purchases, shipping, returns, or customer service inquiries.
We will use personal information only for purposes that are consistent with this policy and applicable law.
3. Cookies and Similar Technologies
Our website may use cookies, pixels, and similar technologies to support essential website functions and improve your browsing experience.
These technologies may be used to:
- Remember shopping cart contents and basic preferences.
- Maintain website security and functionality.
- Understand website traffic and visitor interactions.
- Measure the effectiveness of website content and advertising, where applicable.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality, including shopping cart and checkout features.
Where required by law, we will request consent before using non-essential cookies or similar technologies.
4. How We Share Information
We do not sell personal information in exchange for money. We may disclose personal information to the following categories of recipients when necessary for legitimate business purposes:
4.1 Service Providers
We may share relevant information with companies that help us operate our website and fulfill orders, including:
- Payment processors
- Shipping and delivery providers
- Website hosting and technical support providers
- Website analytics and security service providers
- Customer support and communication service providers
These providers may process information only as necessary to perform their services, subject to applicable contractual and legal requirements.
4.2 Legal and Regulatory Authorities
We may disclose information when required by law, legal process, court order, or a valid governmental request, or when reasonably necessary to protect our rights, property, security, or the rights and safety of others.
4.3 Business Transfers
If MARVENLY RIDGE LLC undergoes a merger, restructuring, acquisition, financing, or sale of business assets, personal information may be transferred as part of that transaction, subject to applicable privacy requirements.
5. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including order fulfillment, customer service, dispute resolution, fraud prevention, accounting, and legal compliance.
Order and transaction records may be retained for up to seven years after an order is completed, where appropriate for accounting, tax, legal, or business recordkeeping purposes.
Other information may be retained for shorter or longer periods depending on its nature, the purpose for which it was collected, applicable legal obligations, and the resolution of outstanding disputes.
When personal information is no longer required, we will take reasonable steps to delete, anonymize, or securely dispose of it, subject to applicable law.
6. Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or destruction.
These safeguards may include access restrictions, secure transmission technologies, website monitoring, and the use of reputable third-party service providers.
However, no method of electronic transmission or data storage is completely secure. We cannot guarantee absolute security, but we take reasonable measures to protect the information entrusted to us.
7. Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information, subject to applicable exceptions.
- Request a copy of certain personal information in a portable format.
- Object to or request restrictions on certain processing activities.
- Withdraw consent where processing is based on consent.
- Opt out of certain targeted advertising or data-sharing activities where applicable.
- Appeal a decision regarding a privacy request where such a right is provided by law.
To exercise your rights, contact us using the email address provided at the end of this policy. We may need to verify your identity before processing your request.
We will respond within the timeframes required by applicable law. Certain information may need to be retained to complete transactions, comply with legal obligations, or establish and defend legal claims.
8. California Privacy Rights
If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”), may provide you with additional rights, subject to applicable requirements and exceptions.
These rights may include:
- The right to know the categories and specific pieces of personal information collected about you.
- The right to know the categories of sources from which personal information is collected.
- The right to know the purposes for collecting, using, or disclosing personal information.
- The right to request deletion of personal information, subject to legal exceptions.
- The right to request correction of inaccurate personal information.
- The right to obtain information about categories of third parties to whom personal information is disclosed.
- The right to opt out of the sale or sharing of personal information, as those terms are defined under California law.
- The right not to receive discriminatory treatment for exercising applicable privacy rights.
Do Not Sell or Share My Personal Information
MARVENLY RIDGE LLC does not sell personal information for monetary consideration. If our use of certain advertising or tracking technologies constitutes “sharing” under California law, California residents may request to opt out of such sharing.
To submit a privacy request or inquire about your rights, contact us at:
Email: [email protected]
We will process eligible requests in accordance with applicable California law.
9. Third-Party Websites and Services
Our website may contain links to third-party websites, payment services, or other external platforms. These third parties operate under their own privacy policies and practices.
We are not responsible for the privacy, security, or content practices of websites or services that we do not operate. We encourage you to review the applicable privacy policies before providing personal information to third parties.
10. Children’s Privacy
Our website is intended for a general shopping audience and is not directed toward children under the age of 13.
We do not knowingly collect personal information directly from children under 13 without legally required authorization. If we become aware that we have collected such information in circumstances where collection is not permitted, we will take reasonable steps to delete it.
Parents or legal guardians who believe that a child has provided personal information to us may contact us for assistance.
11. International Data Processing
Depending on the location of our service providers and the systems used to operate our website, personal information may be processed or stored in countries other than the country in which you reside.
Where required, we will take appropriate measures to ensure that such processing complies with applicable data protection laws and provides appropriate safeguards for personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, legal obligations, or privacy requirements.
Any revised version will be published on this page with an updated “Last Updated” date. We encourage you to review this page periodically to remain informed about how we protect personal information.
Changes will take effect when the revised policy is published, unless otherwise stated or required by applicable law.
13. Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or need assistance regarding the handling of your personal information, please contact us:
MARVENLY RIDGE LLC
Email: [email protected]
Website: marvenlyridge.com